The DNA kit journey

From home collection to a clearer view of wellness.

A simple, guided experience keeps each stage understandable while respecting where the frontend ends and laboratory services begin.

01

Order the plan

Purchase the Rootcode plan, which includes one DNA collection kit.

02

Receive & register

Enter the unique kit number in your account so the sample can be associated with you.

03

Collect your sample

Use the cheek swab and follow the instructions physically included in your kit.

04

Return as instructed

Package and return the sample using the approved instructions supplied with your order.

05

Processing status

Your portal may show service-provided stages; this experience is not a laboratory dashboard.

06

View available reports

Open digital and PDF-style reports in your private customer account once available.

Your next stepContinue your wellness journey.Order the plan, then register the included kit in your account when it arrives.